At Jahan Aura (JM Traders) (“we”, “our”, “us”, or “the Company”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access our website or use our services (“Service”). This includes all transactions, inquiries, and interactions conducted through our website built on WordPress and using Razorpay as our payment gateway.
1. Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may ask you to provide certain personally identifiable information, including but not limited to:
- Name
- Email address
- Phone number
- Billing/shipping address
- Payment details (processed securely via Razorpay)
- Social media information (if login is enabled)
Usage Data
Automatically collected data may include:
- IP address
- Browser type and version
- Device information
- Time and date of visit
- Pages viewed and time spent
- Diagnostic and crash data
Third-Party Login Information
If you log in via services like Google, Facebook, Instagram, Twitter, or LinkedIn, we may access relevant data from those platforms per your authorization.
2. Tracking Technologies and Cookies
Our website uses cookies and similar tracking technologies (e.g., pixels, scripts) for analytics and functionality. You may disable cookies through your browser settings, but this may affect your experience.
3. Use of Your Personal Data
Your personal data may be used to:
- Provide, maintain, and improve our Service
- Manage your account and orders
- Process payments securely via Razorpay
- Communicate updates, offers, and order confirmations
- Fulfill legal obligations
- Analyze usage and improve user experience
4. Use of WordPress and Razorpay
- Our website is built on WordPress, which may store cookies and usage data to deliver functionality, performance, and updates.
- We process payments through Razorpay, a third-party PCI-DSS compliant payment gateway. Razorpay handles and secures your payment information. We do not store your card or bank details.
We advise you to review Razorpay’s Privacy Policy and WordPress’s Privacy Policy to understand how your data is handled by these platforms.
5. Sharing and Disclosure of Your Data
We may share data:
- With service providers (e.g., Razorpay, hosting providers)
- For legal compliance or court orders
- In connection with business transfers (e.g., merger, acquisition)
- With third parties you authorize (e.g., social media plugins)
We will never sell your personal data to third parties.
6. Limitation of Liability for Unforeseen Events
While we take reasonable precautions to protect your data and ensure smooth service delivery, Jahan Aura (JM Traders) shall not be held liable for any unforeseen incidents, including but not limited to:
- Cyberattacks or data breaches despite standard security protocols
- Downtime or errors due to third-party services (e.g., WordPress, Razorpay)
- Interruptions caused by force majeure events (e.g., natural disasters, government regulations, or network outages)
- Unauthorized access due to your failure to maintain confidentiality of login credentials
By using our services, you expressly acknowledge and agree that any such incidents do not constitute grounds for liability or compensation from us.
7. Retention of Your Data
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Usage data may be retained longer for internal analytics or security purposes.
8. Data Transfer
Your data may be processed in countries outside your own. By using our service, you consent to such international data transfers.
9. Your Rights
You may:
- Access, modify, or delete your data
- Withdraw consent for marketing communications
- Request deletion of your account or order history
- Reach out to us to inquire about your stored information
We may retain certain data when legally required.
10. Security of Your Data
We follow standard security measures, including SSL encryption, firewall protection, and secure payment handling via Razorpay. However, no system can be guaranteed 100% secure, and you accept this inherent risk when using online services.
11. Children’s Privacy
Our services are not intended for users under 13 years of age. If we discover data collected from a child without parental consent, we will delete it promptly.
12. External Links
Our website may contain links to third-party sites. We do not control and are not responsible for their content or privacy practices.
13. Changes to This Policy
We reserve the right to update this Privacy Policy. We will notify you via email or site notification in case of major changes. Continued use of the Service implies acceptance of any changes.
14. Contact Us
If you have any questions or wish to exercise your rights, contact us: